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AMC Contract Services

Annual Maintenance Contract (AMC) Services in KSA – Reliability, Safety and Long-Term System Performance

Building systems are the lifeline of your facility — from BMS and Fire Alarms to CCTV, Access Control, and Energy Systems. Without proper maintenance, even the most advanced setups can experience failures, downtime, and costly repairs.

At Convosync Solutions, we offer comprehensive Annual Maintenance Contract (AMC) Services across Riyadh and Saudi Arabia, ensuring your systems operate reliably, safely, and efficiently — 24/7, 365 days a year.

Our preventive maintenance approach is designed to reduce breakdowns, extend equipment lifespan, and optimize system performance, giving you complete peace of mind while ensuring compliance with local and international standards.

The Problem – Reactive Maintenance Costs More

Many facilities still rely on reactive maintenance, calling for service only after a breakdown occurs. This leads to:

❌ Unexpected system failures disrupting operations

❌ Expensive emergency repair costs

❌ Downtime during critical business hours

❌ Shortened equipment lifespan

❌ Non-compliance with Civil Defense inspection requirements

❌ Increased safety and fire risks

Convosync’s AMC Services eliminate these challenges by ensuring proactive inspections, preventive care, and real-time monitoring — saving cost, time, and risk.

Our Expertise

With a dedicated service division and experienced maintenance engineers, Convosync provides AMCs for a wide range of BMS and ELV systems including:

1. Building Management Systems (BMS):

Routine health checks, sensor calibration, software updates, and performance tuning.

2. Fire Alarm & Life Safety Systems:

Device testing, loop inspection, and compliance verification with Civil Defense standards.

3. CCTV & Access Control Systems:

Storage monitoring, camera health verification, firmware updates, and access control audits.

4. Lighting & GRMS Systems:

Scene reconfiguration, device replacement, and network integrity verification.

5. Energy Management Systems (EMS):

Data validation, meter health checks, and analytics optimization.

6. Power & Electrical Panels:

Relay testing, voltage checks, and load balancing for safety and efficiency.

Our AMC teams are fully equipped with diagnostic tools and spare parts to deliver quick, on-site support with minimal disruption.

Our AMC Process

System Assessment: Evaluate existing installation condition and maintenance history.

Maintenance Planning: Develop a custom schedule (monthly/quarterly) based on system type and usage.

Preventive Maintenance: Perform inspection, cleaning, and calibration of field devices and panels.

Performance Testing: Check controller response, sensor readings, and communication reliability.

Corrective Maintenance: Fix detected issues immediately to avoid escalations.

Reporting & Documentation: Provide maintenance logs, test results, and recommendations for improvement.

24/7 Support & Emergency Response: Priority assistance for breakdowns and system failures.

This proactive approach ensures your systems always perform at their best, reducing operational risks and repair costs.

Why Choose Convosync

✔ Dedicated AMC Division: Specialized maintenance engineers for BMS, Fire, and ELV systems.

✔ Preventive Maintenance Approach: Detects and resolves potential faults before they cause downtime.

✔ Comprehensive Coverage: Includes both hardware and software support.

✔ Civil Defense Compliance: Ensures Fire and Safety systems remain inspection-ready at all times.

✔ Genuine Spare Parts: We use only original parts from approved brands.

✔ Priority Service: AMC clients receive fast response and guaranteed resolution times.

✔ Detailed Documentation: Transparent reports and maintenance logs for every visit.

AMC Packages We Offer

1. Comprehensive AMC (Full Coverage):

Includes preventive maintenance, emergency repairs, and replacement of critical components.

2. Preventive-Only AMC:

Focuses on regular inspections, system tuning, and preventive measures to reduce breakdowns.

3. On-Call Support AMC:

Ideal for small systems; provides service support upon request within predefined response times.

4. Hybrid AMC:

Customized combination of preventive and corrective maintenance for specific systems or facilities.

Each AMC plan is flexible and tailored to meet the operational, technical, and budgetary needs of your organization.

Industries We Serve

Our AMC contracts support a diverse range of facilities, including:

  1. Corporate and commercial buildings
  2. Industrial facilities and plants
  3. Hospitals and healthcare institutions
  4. Hotels, resorts, and serviced apartments
  5. Educational campuses
  6. Government and infrastructure projects

Each facility benefits from reliable system uptime, safety assurance, and long-term cost savings.

Benefits of Convosync’s AMC Services

  1. Prevent costly breakdowns and downtime
  2. Ensure systems meet Civil Defense and NFPA compliance
  3. Improve performance and energy efficiency
  4. Extend the operational life of equipment
  5. Receive priority support and faster service
  6. Access detailed service reports and analytics
  7. Budget-friendly maintenance with predictable costs
  8. Peace of mind with 24/7 technical availability

With Convosync, your systems are not just maintained — they are continuously optimized for performance, reliability, and safety.

Project Experience

Convosync provides AMC support to commercial towers, hospitals, industrial facilities, and hospitality chains across Saudi Arabia. Many of our clients have renewed their contracts year after year, trusting our reliability and technical excellence.

Visit our Project References page for details on long-term maintenance partnerships and success stories.