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Troubleshooting & Renovations Services

Troubleshooting and Renovation Services in KSA – Restoring Performance and Extending System Life

Over time, even the most advanced building systems can face technical issues, integration conflicts, or performance degradation. At Convosyncc Solutions, we specialize in Troubleshooting and Renovation Services for Building Management Systems (BMS), Fire Alarm, CCTV, Access Control, Lighting Control, and Energy Management Systems across Riyadh and Saudi Arabia.

Our mission is to revive, upgrade, and optimize your systems so they operate at peak efficiency—without the cost and disruption of full replacement. Whether you’re facing frequent alarms, poor connectivity, or obsolete technology, Convosync’s engineers restore your system’s reliability and future readiness.

The Challenge – Why Systems Fail Over Time

Many facilities in Saudi Arabia struggle with aging, misconfigured, or neglected systems.

Common pain points include:

❌ Frequent communication failures between controllers and devices

❌ Unstable or outdated programming causing false alarms and erratic operations

❌ Incompatible upgrades after partial system replacements

❌ Lack of spare parts or manufacturer support for old systems

❌ Poor maintenance history leading to frequent breakdowns

❌ Inefficient operation and rising energy costs due to outdated logic or hardware

Our specialized troubleshooting and renovation services address these challenges, extending your system’s lifespan and restoring its designed performance.


Our Expertise

Convosync’s service engineers are trained to diagnose and repair complex BMS and ELV issues from all major global brands. We are experienced with legacy systems, multi-vendor integrations, and migration planning for outdated technologies.

Brands We Support:

Honeywell, Siemens, Schneider Electric, Johnson Controls, Delta, Trend, Tridium, ABB, Legrand, Bosch, and more.

Our services combine deep technical knowledge with diagnostic tools and a systematic approach to bring systems back online quickly and efficiently.

Troubleshooting & Renovation Services We Offer

1. BMS & HVAC Control Troubleshooting:

Identifying and fixing control logic errors, communication faults, and hardware malfunctions.

2. Fire Alarm System Repair & Modernization:

Replacing outdated panels, recalibrating detectors, and resolving false alarm or loop isolation issues.

3. CCTV & Access Control Troubleshooting:

Restoring network connectivity, fixing recording/storage issues, and integrating new devices with existing infrastructure.

4. Lighting Control System Renovation:

Upgrading to DALI or KNX-based systems for energy savings and improved control.

5. Energy Management System Restoration:

Repairing data acquisition faults, meter communication errors, and dashboard issues.

6. Panel & Wiring Refurbishment:

Reorganizing, labeling, and replacing damaged cables or aged components.

7. System Upgrade & Migration:

Seamless transition from obsolete systems to modern, open-protocol solutions without operational disruption.

Each renovation is carefully executed to minimize downtime and ensure smooth integration with your existing setup.

Our Troubleshooting Process

Problem Identification: On-site inspection and system log analysis to determine the root cause.

Diagnosis & Reporting: Detailed fault report with recommended solutions and upgrade options.

Component Repair or Replacement: Use of original manufacturer parts for lasting reliability.

Software & Logic Optimization: Reprogramming or updating control logic to enhance performance.

System Testing: End-to-end testing to validate restored functionality.

Documentation & Training: Updated as-built drawings, user manuals, and operator training.

Our structured methodology ensures permanent resolution rather than temporary fixes.


Why Choose Convosync

✔ Multi-Brand Expertise: Skilled in diagnosing and repairing systems from all leading manufacturers.

✔ Rapid Response: Quick mobilization of service teams across Riyadh and other major cities.

✔ Cost-Effective Upgrades: Modernize old systems without full replacement.

✔ Root Cause Focused: Permanent solutions backed by data-driven diagnostics.

✔ Minimal Downtime: Fast turnaround with zero disruption to ongoing operations.

✔ Long-Term Support: Post-repair monitoring and preventive maintenance programs.


Retrofit & Modernization Capabilities

We also provide complete renovation and retrofit solutions, including:

  1. Migration from proprietary to open-protocol systems (BACnet, Modbus, KNX).
  2. Replacement of outdated control panels with modular, energy-efficient ones.
  3. Upgrade of legacy Fire Alarm systems to addressable, Civil Defense–compliant versions.
  4. Conversion of analog CCTV systems to IP-based surveillance networks.
  5. Integration of existing systems with centralized monitoring dashboards.

Convosync ensures your facility transitions smoothly to modern technology—future-proof, compliant, and efficient.

Industries We Serve

Our troubleshooting and renovation expertise extends across:

  1. Hospitals and healthcare facilities
  2. Commercial and corporate buildings
  3. Industrial plants and factories
  4. Hotels and hospitality properties
  5. Educational institutions and campuses
  6. Government and infrastructure projects

No matter the system’s age or complexity, Convosync restores operational reliability with precision and care.

Benefits of Convosync’s Troubleshooting & Renovations

  1. Eliminate recurring faults and downtime
  2. Extend lifespan of existing systems
  3. Improve performance and energy efficiency
  4. Avoid unnecessary full-system replacement costs
  5. Upgrade to open-protocol, future-ready solutions
  6. Ensure continued compliance with local and international standards
  7. Strengthen operational reliability and safety

With Convosync, your building’s systems are renewed, optimized, and ready to perform for years ahead.


Project Experience

Convosync has successfully executed retrofit and troubleshooting projects for aging systems across Riyadh, Jeddah, and Dammam. Our renovation work has helped clients reduce energy waste, restore reliability, and modernize their systems without costly replacements.

Visit our Project References page for real-world examples of successful system restorations.